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Financial Services

Access to experts

Personalised apps

Better collaboration

Digitised branches

Make your Investment in working smarter, not harder

Integrate your people, information and assets with our cutting edge communication, collaboration and security services.

We’ve built a solid reputation for helping financial services organisations to automate and streamline processes, improve productivity and security, create compelling multichannel customer experiences and expand cost effectively into new markets.

To improve collaboration and customer service, we offer VoIP telephony, unified communications, audio, video and web conferencing. Customer-facing workers can easily reach specialists for fast answers to specific questions.

How can financial services organisations differentiate their offerings, improve productivity and grow in the face of challenges?

Access to experts

Contact centre, unified communications, video conferencing and collaboration solutions help your customers connect with staff and experts.

Personalised apps

Our cloud solutions support value-added services, including messaging and location-based solutions.

Digitised branches

Promote products with digital signage and video-enabled kiosks, while financial planners and lenders can meet customers virtually in dedicated video rooms.

Convenient alerts

Integrated Messaging lets customers request SMS alerts so they know when wages are deposited, payments are processed or their account balance is low.

Engaging video content

Our Content Management Services and our Content Distribution Network let you deliver large volumes of content to any device.

Better collaboration

Improve staff engagement and productivity with smart collaboration, training, real-time voice, video and data, email and instant messaging on a range of devices.

Reliable assets

With our IoT technologies, you can take advantage of timely data transmitted from vehicles, in-branch kiosks and other assets.

Improved planning

Spot opportunities with integrated financial, management, sales and customer information via our cloud-based enterprise resource management solutions.

Enhanced knowledge management

Share customer, product, sales, commission and other data efficiently with partners in our highly secure cloud.

Grow in the face of challenges

We work with financial services organisations across the world to bring a unique suite of capabilities. We have highly experienced consultants who understand financial services and a track record for designing smart IT solutions.

To improve collaboration and customer service, we offers VoIP telephony, unified communications, audio, video and web conferencing. Customer-facing workers can easily reach specialists for fast answers to specific questions. We’ve built a solid reputation for helping financial services organisations to automate and streamline processes, improve productivity and security, create compelling multichannel customer experiences and expand cost effectively into new markets.

To ensure that our services provide the greatest value today, as well as a roadmap to the future, we have designed an industry vision blueprint for connected financial services. We connect your workers, partners, suppliers and customers to intelligent workflows, efficient communication and collaboration, secure cloud services and the latest productivity applications.

The result is a holistic environment that helps equip you to create customer experiences that promote greater satisfaction, advocacy and consideration.

Cloud Infrastructure

Cloud infrastructure gives you secure access to your data from any internet-enabled device, with 24/7 support, and the option to add a range of security, data backup and disaster recovery add-ons.

VoIP

Get time and cost savings across multiple sites with features like video calling, virtual meetings and computer desktop sharing.

Enquire with the sales team at Intermediation using our online form. Our experienced consultants will work with you to make sure you get the best solution for your needs.

The only way to predict the future is...to create it !
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